1. Information We Collect

We collect information that you voluntarily provide to us, as well as limited technical information automatically collected when you use our website.

Information You May Provide

• Name, phone number, email address, and other contact information
• Property you are interested in viewing or renting
• Preferred viewing times and desired move-in date
• Household and occupancy information
• Pet or animal information
• Approximate income range and source of income
• Move-in funds readiness
• Reason for moving
• Rental history information or explanations you choose to provide
• Questions, comments, or additional details submitted through our forms
• Information submitted through a full rental application, if you are invited to move forward
• Documents or verification information submitted later in the rental application process, if requested

Viewing Request Form

Our Viewing Request Form is used only to help determine whether a showing may be scheduled. The Viewing Request Form does not ask for Social Security numbers, bank account information, document uploads, or payment.

Full Rental Application

If you choose to move forward after viewing a property, you may be asked to complete a full rental application and provide additional verification information. This may include income documentation, identification, landlord references, employment information, or other information reasonably needed to evaluate a rental application.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website, hosting provider, analytics tools, security tools, or other service providers. This may include:

• IP address
• Browser type and device information
• Pages visited and time spent on the website
• Referring website or search engine
• General location information based on IP address
• Cookies and similar tracking technologies

This information helps us operate the website, improve user experience, understand website traffic, protect website security, and evaluate marketing performance.

3. How We Use Your Information

We may use information we collect for the following purposes:

• To respond to inquiries and messages
• To review viewing requests
• To schedule or coordinate property showings
• To evaluate whether a property may be a good fit
• To process rental applications
• To verify income, rental history, identity, employment, references, and other application information
• To communicate about available rentals, application status, lease steps, move-in requirements, or other rental-related matters
• To help select qualified applicants in accordance with our rental qualification standards
• To prepare, manage, and enforce leases, deposits, payments, and tenant obligations
• To comply with legal, accounting, tax, fair housing, and recordkeeping obligations
• To protect our properties, rights, business interests, and website security
• To improve our website, forms, rental process, and customer service

We do not use information submitted through rental forms for unrelated marketing or unrelated third-party sales.

4. Tenant Screening and Third-Party Providers

GAHomeRent may use third-party services to help process rental applications, verify information, conduct tenant screening, manage forms, host the website, analyze website traffic, send communications, or provide other business services.

Tenant screening may include credit reports, background checks, rental history verification, eviction history, income verification, identity verification, and other information relevant to the rental application process.

When a third-party screening provider is used, you may be directed to that provider’s website or platform. Information submitted directly to a third-party provider is governed by that provider’s own privacy policy and terms. GAHomeRent may receive reports, results, or summaries from the provider as part of the application review process.

Examples of third-party providers may include tenant screening services, website hosting companies, form providers, analytics providers, email providers, payment processors, electronic signature providers, and property-related service vendors.

5. How We Share Information

We do not sell your personal information.

We may share information only as reasonably necessary for rental-related, business, legal, or operational purposes, including:

• With tenant screening providers
• With employers, landlords, references, or other contacts you provide for verification purposes
• With service providers who help us operate our website, forms, communications, or rental process
• With payment processors or electronic signature providers, if used
• With attorneys, accountants, insurers, contractors, or advisors when needed for business or legal purposes
• With government agencies, courts, law enforcement, or other parties when required by law, subpoena, court order, or legal process
• To protect our rights, property, safety, tenants, applicants, website, or business interests
• In connection with a property sale, business transfer, restructuring, or similar transaction

We require service providers to use personal information only for the services they provide to us and to handle that information responsibly.

6. Communications by Email, Phone, and Text

By submitting a form, calling, texting, emailing, or otherwise contacting GAHomeRent, you authorize us to contact you using the contact information you provide. Communications may relate to viewing requests, rental availability, application status, screening, lease steps, move-in requirements, maintenance, tenant matters, or other rental-related issues.

We may contact you by email, phone, text message, or mail. Message and data rates may apply for text messages. You may ask us to stop non-essential text or email communications, but we may still contact you when necessary for rental, application, lease, legal, payment, maintenance, or property-related matters.

7. Cookies, Analytics, and Website Tracking

Our website may use cookies, analytics tools, security tools, and similar technologies to understand website traffic, improve user experience, protect website security, and evaluate marketing performance.

We may use tools such as Google Analytics, Google Search Console, Rank Math, WordPress plugins, hosting logs, or similar services. These tools may collect information such as IP address, browser type, device type, pages viewed, referral source, approximate location, and website activity.

You can usually control cookies through your browser settings. If you disable cookies, some website features may not function properly.

Third-party tools and embedded services may have their own privacy policies and data practices. We are not responsible for the privacy practices of third-party websites or services.

8. Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. These steps may include website security measures, access controls, secure third-party providers, password protection, limited access, and other reasonable safeguards.

However, no website, email system, form submission, text message, cloud platform, or internet transmission can be guaranteed to be 100% secure. You submit information at your own risk.

Please do not submit Social Security numbers, bank account numbers, medical records, disability-related documentation, or other highly sensitive information through the Viewing Request Form or general contact form unless specifically requested through a secure or appropriate process.

9. Data Retention

We retain personal information for as long as reasonably necessary for rental, application, leasing, business, accounting, legal, fair housing, recordkeeping, dispute resolution, fraud prevention, and property management purposes.

Applicant information may be retained for a reasonable period even if an applicant is not selected, in order to document our screening process, comply with legal obligations, respond to disputes, and maintain business records.

When information is no longer needed, we may delete, archive, anonymize, or securely dispose of it in accordance with our business needs and legal obligations.

10. Fair Housing and Application Records

GAHomeRent evaluates rental inquiries and applications in accordance with applicable fair housing laws and our rental qualification standards. Information submitted through viewing requests, rental applications, and communications may be used to document the application and selection process.

Providing false, misleading, incomplete, or unverifiable information may result in denial of a viewing request, denial of a rental application, termination of tenancy if discovered later, or other action permitted by law and lease terms.

11. Children’s Privacy

This website and our rental forms are intended for use by adults age 18 or older. We do not knowingly collect personal information directly from children under 18.

Applicants may provide limited household or occupancy information about minors who would live at a property, such as the number of minors or general age range, when relevant to occupancy and rental review. Please do not submit children’s Social Security numbers, medical information, school records, or other sensitive child information through our website forms.

If you believe a child submitted personal information directly to us without authorization, please contact us so we can review and delete it if appropriate.

12. Third-Party Websites and Links

Our website may contain links to third-party websites, including map services, tenant screening providers, payment services, utility providers, social media platforms, or other resources. We are not responsible for the privacy practices, policies, content, or security of third-party websites.

Please review the privacy policy of any third-party website or service before submitting information to them.

13. Your Choices and Requests

You may contact us to request access to, correction of, or deletion of personal information you submitted to us. We will review reasonable requests and respond as appropriate, subject to our legal, rental, accounting, business, fair housing, fraud prevention, and recordkeeping obligations.

We may not be able to delete information that we are required or permitted to retain for legal, business, application documentation, lease enforcement, accounting, or dispute-related purposes.

You may also contact us to update your contact information, correct inaccurate information, or ask questions about how your information is used.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

We encourage you to review this page periodically.